Service Transition Manager

  • Category: Architecture & Engineering
  • Location: EC2A 2JN
  • Region: London
  • Salary: Market Rates
  • Contract
  • Ref: CR/001020
Apply now

Last updated 2 months ago

Church International LTD are proud to be partnered with an International Financial Services Institution, the information technology department has a requirement for an interim Service Transition Manager to support a Data migration project.

 

A requirement has been identified for a Service Transition Manager to:

  • Work with the programme team and BAU to ensure governance and oversight of suppliers regarding Key ITIL processes ensuring their operational effectiveness
  • Ensure the supplier delivers effective service via service reporting and management
  • Support Change Lead in working with Suppliers on Change Management, attending CABs, change escalations, the introduction of change chills/freezes if required.
  • Help to govern and provide the oversight required to manage the functions, particularly where additional Service Management resources are being recruited by the supplier (Incident Change and CMDB)

 

Desired experience:

  • Degree educated or substantial relevant experience
  • ITIL accredited
  • Experience in managing 3rd parties and 3rd party delivered services
  • Experience of Continual Service Improvement

 

Your Consultant:

Ryan Sims

Product Owner - Service Management and ServiceNow

Tel: +44 (0)1622 675126
Direct: +44 (0)1622 620705

View my profile