Service Asset & Configuration Management Analyst

  • Category: Service Management
  • Location: Bromley - BR1
  • Region: London
  • Salary: Competitive + Excellent Benefits
  • Permanent
  • Ref: PR/000420
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Last updated 9 months ago

You will be reporting to the “Service Asset Catalogue & Configuration Management Manager”, as the “Service Asset & Configuration Management Analyst” you will help mature, develop and maintain Asset & Configuration Management capabilities. You will be responsible for maintaining the Asset and Configuration Management Systems, including the CI data model and relationships.

Experience/Knowledge Needed:

  • Provide governance and assurance that integrated supply chain is conforming to internal standards and processes
  • Work collaboratively with the Line Services Tooling team – documenting key delivery requirements, user stories and a corresponding development pipeline
  • Build and maintain key partner relationships
  • Agile
  • Able to work Autonomously
  • Develop rolling delivery plans
  • Work with 3rd parties
  • Demonstratable experience using the ServiceNow platform (for example; Using Discovery, developing and maintaining Asset & Configuration Management systems, a knowledge of the operational use of Service Mapping)

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