Operational Support Engineer – Storage

  • Category: Infrastructure Operations
  • Location: Horhsam - RH12
  • Region: Kent and Home Counties
  • Salary: £55-65k DOE + Benefits
  • Permanent
  • Ref: PR/000421
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Last updated 9 months ago

We have an exciting opportunity for an Operational Support Engineer to join our Multinational asset management company to join their new technology operations centre. The candidate that my client is looking for will join a team working within the technology operations centre and will be apart of the wider technology family. The global hosting team is responsible for Wintel, Unix / Solaris, Storage, Database, Backups, Cloud and Automation serviceline’s from an operational perspective through from design to delivery.


The Knowledge, Experience and Qualifications That You Will Have:

  • A love for technology, a desire to learn and an eagerness to progress
  • Experience of working as part of a global team
  • Experience of managing a ticket-based workload
  • Experience providing support using documented operating procedures and processes
  • Strong communication skills
  • Ability to effectively and efficiently prioritise and execute tasks within a high-pressured environment
  • Knowledge of the following…
  • Pure storage (//m and //x series)
  • Filer Storage (Isilon)
  • Filer Storage (NetApp)
  • Storage Area Network (SAN) Technologies – Cisco MDS and Brocade
  • UCS B class and C class servers
  • VMWare (ESXi 6+)
  • Asynchronous / Synchronous replication
  • Automation tools


The Knowledge, Experience and Qualifications That Will Help:

  • Experience of working in the financial sector
  • Experience, knowledge or a qualification in the ITIL Framework
  • Experience of ServiceNow
  • Knowledge of backup solutions
  • Knowledge of Hitachi Data Systems (VSP)
  • Knowledge of HP 3PAR
  • Knowledge of XIO
  • Knowledge of Filer Storage (Windows VM Filers)
  • Working in an Agile environment
  • A degree-level qualification in a computing or technical discipline