- Based in Brussels
- Hybrid working: 50% work from home.
- 14-month contract
- 500€ – 550€ per day
- Must be fluent in English, French and Dutch
This is your opportunity to join one of the most recognisable names in international banking.
With a presence in over 60 countries, they are one of Europe’s biggest employers and have achieved “Top Employer Europe” certification. This means you’ll be joining a responsible, positive, and thriving business that puts well-being and personal development at the top of its agenda.
We are searching for an experienced Business Analyst with knowledge of Chatbots and virtual assistants and strong analysis and coordination skills.
Key responsibilities:
- Defines and analyses the business model using modelling techniques and methods.
- Collaborates with (and coordinates) other contributors/tribes in the end-to-end delivery.
- Analyses and translates the business/client needs in requirements towards the build of the target solution(s) (solution oriented). Formalize the requirements in the standards used by the cluster/squad.
- Liaise with the squad and other contributors when required.
- Collaborates with more technical colleagues on the elaboration of functional and technical solutions corresponding to business needs
- Prepares and participates in the end-to-end testing of new functionalities to monitor maximal quality and confirm alignment with the business needs.
- Helps businesses onboard on the new solutions.
- Helps prepare the change for a fluent adoption of the delivered solutions.
- Identifies, communicates and manages the constraints, impediments, risk(s) and issues to keep qualitative delivery on track (in collaboration with the squad)
Required experience:
- More than 5 years of Business Analysis experience 5 years of Business analysis experience
- Great stakeholder management and coordination skills (Business and IT stakeholders)
- Knowledge of Chatbots and AI.
- Great oral and written communication
- Good understanding of workflow processes
- Good understanding of functional and technical analysis, architecture and testing experience
