1st Line Support Manager

  • Category: Service Management
  • Region: Midlands
  • Salary: £225 per day
  • Contract
  • Ref: CR/000844
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Last updated 3 weeks ago

My Client, who is a small Group of companies based in the Derby area, is looking for a candidate that will be able to play a major part looking after my Client’s  Groups central systems and controls .The successful candidate will be able to support approx. 70 -100 staff.

The successful candidate will be responsible for the set up of new starters and leavers, 1 st line support and 2nd  and 3rd line support by Air IT.

You will be responsible for software purchasing and upgrades daily back ups and site linkage and management resolution of external suppliers hardware support covering HP Enerprise servers.HP San, Cisco Routers and core manager PBX Avia.

Experience in cloud migration and

Main Role Technical skills

    1. Maintenance and upgrading of the Groups systems.


    • The main software products are:

      • Microsoft Server editions
      • Exchange on premise/ exchange on line
      • Sharepoint
      • SQL
      • Unix/Cognos
      • Cisco IOS and ASA
      • Amazon (AWS)
      • Veeam
      • VMWare vsphere

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